Psychological Safety: How to Communicate Trust and Keep your Team Satisfied, With Teresa Mitrovic

Filed in Podcasts, Previous Episodes on August 30, 2022

With the recent news of companies laying off big chunks of their staff, many employees don’t feel safe and are uncertain if they will be next, paired with potential overwork due to short-staffing can add extra pressure that leaders need to address.

This is not an impossible problem and well-trained leaders can communicate and instill a sense of trust that keeps performance high while accommodating employees’ need for a safe environment.

Teresa Mitrovic shares how business owners can implement psychological safety frameworks and communicate with their employees in a way that builds trust to manage their teams smarter and actually boost how they feel about the tasks and teams they are working with.

And that actually, performance rises by 3x when managers create trust-based systems that give employees control over their daily activities, avoid destructive criticism, address uncertainty and lift the workload pressures that lead to burnout.

Tune in and discover Teresa’s answers to questions such as:

  • How can business owners communicate to create psychological safety (in their business and other relationships)?
  • What role does psychological safety play in employee satisfaction and retention?
  • How do you properly engage with your team without instilling the need to over-deliver or the fear of negative consequences?
  • Do trust systems really provide a sense of security, confidence boosts and growth amongst employees?
  • And much, much, more!

Avoid the burn and ensure your team is feeling safe in their roles.

About This Guest: ()

Teresa Mitrovic ( is the founder of ORO Collective, as well as a consultant, coach, course creator and author specializing in performance, psychological safety and trust. In her past life as a corporate leader, when the increasing demands of senior leadership clashed with single parenthood, coaching as a leader was the solution. With workloads reset, team cohesion and alignment gained, performance improved and profit tripled. She has lived and worked internationally, delivering keynotes and workshops to clients large and small and authored the book ‘The Currency of Connection - how trust transforms life, relationships and work. Now based in Melbourne with her husband and dog, she works internationally - and virtually - coaching top executives from companies like Barclays, Hasbro, Disney, and Accenture.