Leveraging Emotional Intelligence Over Artificial Intelligence in a Business, With Kelly Lichtenberger

Filed in Upcoming Episodes on May 2, 2024

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In this episode, Kelly Lichtenberger, the Head of Global Sales Development at Avanan, joins us to discuss the important role of Emotional Intelligence (EI) in sales and prospecting. Despite the rise of Artificial Intelligence in shaping sales strategies, Kelly champions the undeniable power of EI, arguing that it remains uncontested when it comes to truly connecting with prospects.

Tune in to hear Kelly’s thoughts on:

  • Tell us about your start in sales – I heard you have some interesting anecdotes from selling encyclopedias door to door!
  • What did this experience teach you about leveraging the “uncomfortable zone”?
  • How can sales leaders help their teams better perceive, interpret, and manage emotions effectively?
  • How can you ask the right questions?
  • What advantages do women in sales have when it comes to EI?
  • Why does EI trump AI when it comes to prospecting?
  • You say the cold call will never die; can you tell us a little more about why you think that?
  • Can you walk us through some tips for active listening and understanding what the customer is saying that they need?
  • And much, much more!

Invitation From Guest

Book a Consultation
https://www.prospectlikeagirl.com/booking

Connect With Our Guest

WEBSITE(S)
https://www.prospectlikeagirl.com/

SOCIAL MEDIA(S)
https://www.linkedin.com/in/kellylichtenberger/

About This Guest: ()

Kelly Lichtenberger is the Founder of Prospect Like A Girl and Head of WW Sales Development at Avanan, a Check Point Company. She helps women succeed in sales by using their Emotional Intelligence (EI) over Artificial Intelligence (AI). With over 25 years of experience in sales, marketing, leadership, and inside sales development, she carries a diverse background in building revenue-driven inside sales teams within high-growth, high-tech organizations as well as founding her own. As a five-time AA-ISP Most Influential Sales Professionals winner, Kelly is a noted expert on training, building, and growing exceptional teams. Kelly also travels the country speaking with companies in all industries on how to “Build and Maintain Successful Sales Teams”, “Make Process your Purpose,” “Getting Comfortable in the UNcomfortable Zone” and “Winning with Women in Sales.”
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