Chris Mullins

Chris Mullins is a sales and marketing expert and the founder of Law Firm Conversions™, The Intake Academy™, and Mullins Media Group™. For more than 30 years, through her proprietary and guided training and programs, Chris, along with her team, have helped hundreds of law firms around the country convert more prospects into profitable clients.

In Law Firm Conversions, she covers every aspect of what any lawyer needs to do to ensure that phone calls - the first touchpoint with clients - convert to become profitable clients. Chris delivers the information with energy and passion... along with a "no holds barred" approach.

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Chris Mullins's Guest Appearances

Law Firm Conversions, With Chris Mullins

Filed in Podcasts, Previous Episodes on June 11, 2019 0 Comments

Perhaps you think your law firm is successful because the phone is ringing… and some days, it’s ringing off the hook. However, you find you are still struggling to grow your firm or even be profitable.

Here’s the hard truth: A ringing phone only indicates that your marketing is successful. It’s what happens when the phone is answered that will drive your success… or failure.

Sales and marketing expert, Chris Mullins, joins Adam to help you understand the important role your receptionist or intake specialist plays in converting every call to become a profitable client along with the steps you need to take to ensure the right person is answering the phone and answering it correctly. You may think this is a small matter, but if a call isn’t handled well, nothing else happens.


  • Why something that’s been around as long as the telephone has become forgotten as a sales tool;
  • What some of the steps are to convert an initial call into a prospect;
  • How much of a role mindset plays in training your clients on phone techniques;
  • What role does an ever changing staff play in being able to tum more prospects into clients;
  • And much more!

If you’re ready to turn phone calls into clients, listen in!