Nick Smallman

Nick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 25 years he has been advising global blue-chip clients on engagement, productivity, and retention. He is based in London, UK. Dan Parry is the Head of Communications at Working Voices. He began his career as a broadcast journalist and has more than 30 years' experience in the media. He is based in London, UK. Their new book is, Engaging Teams: How to Use Social Wellbeing to Boost Performance, Retention, and Culture (Kogan Page, March 25, 2025).

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Nick Smallman's Guest Appearances

Worker Disengagement Is Real: How to Improve Employee Wellbeing With Nick Smallman

Filed in Podcasts, Previous Episodes on June 3, 2025

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In a workplace culture that prioritizes efficiency over employee wellbeing, disengagement is reaching epidemic levels—costing the global economy nearly $9 trillion annually. When employees feel overlooked and undervalued, loyalty disappears and burnout takes its place.

Nick Smallman, Founder and CEO of Working Voices, shares insights from decades of advising global companies on how to boost engagement, retention, and performance. He breaks down the hidden costs of disengagement, the role of tech in eroding connection, and the step-by-step path to building a workplace culture rooted in wellbeing, communication, and belonging.

Tune in to hear Nick’s thoughts on:

  • What are some of the major reasons that worker disengagement has reached unprecedented levels?
  • What makes Millennials and Gen Z workers particularly prone to leaving their jobs?
  • How have emerging technologies affected worker wellbeing?
  • Can you describe the concept of a “social contract” that employers and employees both must fulfill?
  • Are employers recognizing ways that they can better address employees’ job satisfaction, and if so, can you share some examples?
  • What actionable advice to you have for employers who are looking for ways to humanize their workplaces?
  • What are the key skills that employees will need in the modern workplace?
  • Is there something that HR can do that will change the trajectory of a poorly performing company?
  • How do companies remain competitive in an uncertain world?
  • And much, much more!

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